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NIM (Student Number)C1B014006
Nama MahasiswaDELIA FITRI
Judul ArtikelPERILAKU PROAKTIF SEBAGAI MEDIATOR ANTARA PERCEIVED ORGANIZATIONAL SUPPORT DAN EMPLOYEE ENGAGEMENT TERHADAP TURNOVER INTENTION KARYAWAN (Studi Pada Karyawan Bank BJB Cabang Tasikmalaya)
AbstrakTujuan penelitian ini adalah untuk mengetahui pengaruh perceived organizational support, employee engagement dan perilaku proaktif terhadap turnover intention. Responden dalam penelitian ini adalah karyawan Bank BJB Cabang Tasikmalaya. Jumlah responden dalam penelitian ini ditentukan berdasarkan metode Slovin, dan ditentukan sejumlah 111 responden. Berdasarkan hasil penelitian dan analisis data dengan menggunakan regresi berganda dapat disimpulkan bahwa : (1) Perceived organizational support berpengaruh negatif terhadap turnover intention karyawan. (2) Employee engagement berpengaruh negative terhadap turnover intention karyawan.(3) Perceived organizational support berpengaruh positif terhadap perilaku proaktif. (4) Employee engagement berpengaruh positif terhadap perilaku proaktif. (5) Perilaku proaktif memediasi hubungan antara perceived organizational support terhadap turnover intention karyawan. (6) Perilaku proaktif memediasi employee engagement terhadap turnover intention karyawan. (7) Perilaku proaktif berpengaruh negatif terhadap turnover intention. Berdasarkan hasil dari penelitian ini, implikasinya adalah, perlu adanya dukungan dari organisasi untuk memunculkan perceived organizational support yang baik dibenak karyawan yang akan menurunkan turnover intention selain itu employee engagement dimana karyawan mendedikasikan dirinya dan loyal kepada organisasi, atasan, pekerjaan dan rekan kerjanya. Hal tersebut akan menurunkan turnover intention. Karyawan yang berperilaku proaktif terhadap pekerjaanya dan memiiki inisitif yang tinggi untuk melakukan perubahan yang lebih baik bagi perusahaan akan menciptakan lingkungan kerja yang baik dan menurunkan turnover intention karyawan Bank BJB Cabang Tasikmalaya Kata Kunci :Perceived Organizational Support, Employee Engagement, Perilaku Proaktif, Turnover Intention.
Abstrak (Inggris)ABSTRACT The aim of this research is to determine the effect of perceived organizational support, employee engagement and proactive behavior toward turnover intention. The respondents in this research are employees of BJB Bank Tasikmalaya Branch. The number of the respondents in this research is determined based on Slovin method, and determined amount of 111 respondents. Based on the results of research and data analysis using regression multiple can be concluded that: (1) Perceived organizational support negatively affects towards employee turnover intention. (2) Employee engagement negatively affects towards employee turnover intention. (3) Perceived organizational support positively affects toward proactive behavior. (4) Employee engagement positively affects toward proactive behavior. (5) Proactive behavior mediates the relationship between perceived organizational support for employee turnover intention. (6) Proactive behavior mediates employee engagement for employee turnover intention. (7) Proactive behavior negatively affects turnover intention. Implication based on result of this study was the organization needs to create a good perceived organizational support in the minds of employees who will reduce turnover intention in addition to employee engagement where employees dedicate themselves and loyal to the organization, superiors, jobs and co-workers. It will decrease turnover intention. Employees who behave proactively to their jobs and have high initiatives to enable better change for the company will create a good working environment and reduce turnover intention of BJB Bank employees of Tasikmalaya Branch. Keywords: Perceived Organizational Support, Employee engagement, Proactive Behavior, Turnover Intention.
Kata KunciPerceived Organizational Support, Employee engagement, Proactive Behavior, Turnover Intention.
Nama Pembimbing 1Dra. Hj. Titi Nurfitri, M.M.
Nama Pembimbing 2Dr. Ade Irma Anggraeni, SE., M.Si.
Tahun2018
Jumlah Halaman17
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